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Web Design FAQ's
Q.
Why should my business have a Web site?
   
A.
A Web site can do many things for a business depending on what your goals are for the site. Your site can exist as a "billboard" advertising to info-highway travelers, an electronic "brochure" that describes what your business is all about, or it can even be an online "store" where customers can make purchases and take delivery of goods and services. One thing is certain -- an on-line presence has become essential for your business, or the service you provide. It is as necessary as a postal address, telephone and fax number.
   
Q.
What is a domain name and what does it cost to get one?
   
A.
A domain name is a two-part Web address unique to your specific Web site, such as www.yourbusinessname.com. These addresses, much like a postal address, let people find your site. Domain names must be registered before they will work on the Internet. We can register your domain name for you. Once registered, no one can take the address from you unless you let your registration lapse. An initial 2-year domain name registration costs $70.00. After 2 years, however, your domain name will be up for renewal. It costs $35 per year after the first two years your site is registered. You will be responsible for these registration fees.
   
Q.
What will I need to provide Greene Web Design in order to have my Web site developed?
   
A.
In short, just about all the marketing information you already have developed including your logos, current company information, product catalogs, prices, brochures, photographs, images, and anything else you desire to publish on your Web site. During our consultations with you, you will also provide us with guidance as to your targeted market. All this helps us create the site you want. If possible, it will benefit us both greatly if you have all the materials we need in digital format. Text should be in plain text (Notepad), Wordpad, or MS Word format; Photos and images should be in either .jpg or .gif formats (although we can handle most other digital formats). If you present your material on a disk, the disk needs to be formatted for IBM PC's or compatible for us to open. Digital materials can also be e-mailed to us.
   
Q.
Who owns the Web site when it's completed? Can I transfer it to a different Web service provider later on?
   
A.
Greene Web Design operates as a creator and we retain the copyright to original Web page designs, graphics, and programs created for our clients. This is consistent with United States & International copyright law and also with industry practices in graphic arts and advertising. It also allows us to defend material we publish online against unauthorized use and appropriation by third parties. Our client contract grants unlimited usage rights to our clients for anything we develop for them, as long as that information is used only for Internet publication, and as long as a design credit and link is provided to Greene Web Design. This means that you are free to place your Web pages and graphics on any service provider or hosting firm, or on your own Web server.

This copyright ownership provision does not apply to any materials you provide us that we publish without modification. One example would be a company logo that we scan and publish without any changes. Another example would be an article or newsletter that we publish for you in HTML format. You would retain full copyright to the text content, but we retain copyright to the HTML code and the overall design of the Web page and/or site.

   
Q.
What is "site maintenance" and who is responsible for it?
   
A. One of the great things about publishing on the Web is that page content can be easily changed. For example, suppose your online store decides on a sale price for an item. You'll have to change the price on your Web site, and maybe even change your home page to let visitors know that the item is on sale. Frequently updating your site keeps it fresh and alive and visitors to your site will appreciate your timely updates. These changes are instantly available to your visitors. You also may need to delete information or even add more information in the form of extra pages to your site. All this falls under "site maintenance". You are responsible for site maintenance. However, we can do the necessary changes for you according to your direction. Since we designed, developed, and published your site, we have full command and knowledge of the code and site structure. This allows Greene Web Design to provide the most cost effective site maintenance for sites that we develop.
   
Q. Can I do my own website marketing? What is involved?
   
A. Regardless of your site's subject or type, your ultimate goal is targeted traffic and there are hundreds of ways to get it. For a primer on the underlying concepts and first steps to getting your traffic going visit bCentral's Web Site Marketing Primer.
   
 

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